Refund policy

At Purli.store, customer satisfaction is our priority. We offer a 30-day return and refund policy to ensure a risk-free shopping experience.

Eligibility for Returns
You have 30 days from the date of delivery to request a return. To be eligible:

• The item must be unused, unworn, and in its original condition
• The item must be in the original packaging
• Proof of purchase is required

Non-Returnable Items
Certain items may not be eligible for return, including:

• Final sale items
• Gift cards
• Personalized or customized products

Return Process
To initiate a return, please contact us at santinjudi960@hotmail.com with your order details. Our team will provide instructions on how to proceed.

Refunds
Once your return is received and inspected:

• Approved refunds will be processed within 5–10 business days
• Refunds will be issued to the original payment method

Exchanges
If you wish to exchange an item, please contact us for assistance.

Return Shipping
We offer free returns within 30 days. Return instructions will be provided after approval.